Smartflo CCaaS is Tata Teleservices' cloud-based Contact Centre as a Service platform. It enables businesses to manage all customer interactions — inbound and outbound — from the cloud, with zero hardware investment. Deploy a fully-functional, enterprise-grade contact centre in days.
Everything included with Smartflo CCaaS.
Zero hardware. Full contact centre deployed in days.
Live monitoring of agents, queues, wait times, and KPIs.
100% recording with secure cloud storage and easy retrieval.
Intelligent IVR and skill-based routing to the right agent.
Detailed reports on agent performance, CSAT, and volumes.
Integrates with Salesforce, Zoho, Freshdesk, and more.
Handle voice, email, WhatsApp, and chat in one interface.
SOC 2 compliant, encrypted, role-based access.
Choose the right plan for your business.
15+ years as an authorized Tata Teleservices partner with dedicated support from Anshul Dubey.
Setup in days, not months
One contact for everything
Official partner, SLA-backed
Speak directly with Anshul Dubey for pricing and a free consultation on Smartflo CCaaS.